Product Designer
Etsy
Brooklyn, NY | February 2022 - Present
Working on the Support Initiative to improve the post-purchase experience for buyers, sellers and internal teams.
Collaborate with Product Managers, Engineers and C-Level Stakeholders to design, test, and iterate new features for the iOS App, Android App and website.
Product Designer
Book of the Month
New York, NY | April 2021 - February 2022
Product Designer
Rent the Runway
New York, NY | May 2020 - March 2021
Collaborate with UX Designers, Product Managers, and FE Engineers on all consumer-facing products to increase conversion, launch new features, and create a unified design system.
Designed, prototyped, and tested the User Interface for the new memberships. Touchpoints on all platforms include members' homepage, settings, and shipments tracker.
Designed the User Interface for the new resale business. Touchpoints on all platforms include PDP, Grids, Bag, Checkout, and the Post Order experiences.
Junior Designer
Rent the Runway
New York, NY | June 2018 - May 2020
Designed the User Interface for the new Order Tracking and Order History experience for Desktop, mWeb, and iOS. After the launch, there was a 20% decrease YoY in monthly CX inbound inquiries volume related to the location of orders.
Designed, prototyped, and tested the User Interface for the in-store iPad checkout experience. This initiative allowed members to checkout with extra items.
Designed the User Interface for a microsite featuring membership testimonials. Worked closely with a developer to ensure the designs worked for WordPress and were easy to manage by the social team. There are 2,588 testimonials live as of March 2020, surpassing our 2019 goal by 22.8%
UX / Design Intern
Rent the Runway
New York, NY | June 2017 - July 2017
Conducted a User Experience audit of the website and guided stakeholders through the end-to-end experience and identified areas of opportunity.
Design Intern
Lopito, Ileana y Howie
San Juan, PR | June 2016
Worked with a team of interns on a project to research, brand, and market a biodegradable urn. We later presented it to the real client. My role included: naming, logo design, ad design, and brochure design.
Education
DesignLab 4- Week Course | Completed Jan 2021
UX Research & Strategy
The Pennsylvania State University | 2014 - 2018
Bachelor of Design in Graphic Design
Minor in Media Studies, University Park, PA
Pratt Institute| Summer 2013
Pre-College Graphic Design Program
Skills
UX/UI Design, Wireframing, Animation, Prototyping, User Testing, User Interviews, User Flows, Empathy Maps, Branding, HTML and CSS
Tools:
Figma, Sketch, Jira, InVision, Adobe Creative Suite, WordPress, and UserZoom
Fluent in:
Spanish and English